Shipping policy

Below you will find the average delivery times for all our packages:

  • Once you place an order, it takes 1 to 3 business days to process. During the week, processing takes one business day, but if you order on a Friday evening or over the weekend, it may take slightly longer.
  • Once your order is processed, it will be shipped and delivery takes on average 5 to 10 business days.

We strive to make the ordering and delivery process as simple as possible for our customers. However, if you have any further questions or concerns, please don't hesitate to contact our customer service. Below, we'll explain how your order will be processed and delivered.

Place an order

The ordering process on Aurel Row  is as simple as possible. First, go to the product page and add the desired item to your cart. To do so, click the black "Add to Cart" button.

It's important to check that you've selected the correct options. If everything is in order, click the "Proceed to Checkout" button. On the information page, you'll need to enter the correct information. Make sure all the information is correct. Once it's entered correctly, you can click the "Continue to Shipping" button.

On the "Shipping" page, you can review the address details you entered. It also states that all shipments are completely free. As a token of appreciation for our customers, we always cover shipping and delivery costs. You can now proceed by clicking the "Proceed to Checkout" button.

You can choose from a variety of payment options. On maisoneliseboutique.com, all payment methods are SSL encrypted, meaning you can always count on a secure payment environment.

  • Credit card (AMEX, Mastercard, Maestro, Visa)
  • Apple Pay, Google Pay, ShopPay

Once you've selected the correct payment method, click the "Complete Order" button and you'll be redirected to your chosen payment method. Follow the instructions on the page to finalize your order. In the unlikely event that you encounter any problems with your order, you can always contact us.

Shipping costs

We cover shipping costs for every order. All our products are 100% free to your home. There is no minimum order quantity.

Ship your order

Have you found the perfect look or the perfect accessory on our website? Then you'll want to enjoy it as soon as possible! That's why we make sure your order is processed and shipped as quickly as possible.

To ensure fair prices for our products, we have chosen to collect packages in bulk and ship them all in one shipment once the minimum order quantity has been reached. We appreciate your understanding and willingness to help us create a better, healthier world.

To ensure your order ships today, please contact us by email. Our support team will be happy to advise you on the best solution.