Terms of service

Terms of Use and General Conditions of Sale (GTC)

This website is operated by Aurel Row. Throughout the site, the terms "we," "us," and "our" refer to Aurel Row.
We make this website, including all information, tools, and services available thereon, available to you conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/ or purchasing something, you engage in our “Service” and agree to be bound by these Terms of Use (hereinafter “Terms”), including any additional terms referenced herein or accessible by hyperlink.

These Terms apply to all users of the Site, including, but not limited to, visitors, customers, merchants, and content providers.

Please read these Terms carefully before accessing or using our site. If you do not agree to any part of these Terms, you are not authorized to use our site or place an order.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. It is your responsibility to check this page regularly for updates. Your continued use of our website after changes are made constitutes acceptance of the modified Terms.

Our online store is hosted by Shopify Inc. , which provides us with the online e-commerce platform that allows us to sell our products and services to you.   

1. Shipping and delivery times

All products offered by Aurel Row are shipped directly from our international suppliers to the address provided at the time of purchase.

Our "Free Shipping" option (€0.00) offers, depending on the product, delivery times of 5 to 10 business days after shipment.
Shipping typically occurs within 3 to 5 business days after receipt of payment.

For payments via bank transfer, confirmation may take 1 to 3 business days.

2. General Conditions

We reserve the right to refuse Service at any time and without justification.

Your information (including payment information) may be transmitted unencrypted over certain networks. However, credit card information is always transmitted securely and encrypted.

You may not reproduce, sell, or exploit any portion of the Service or its content without our express permission.

3. Accuracy of information

We assume no responsibility if the information on this site is inaccurate, incomplete, or out of date. All content is provided for informational purposes only.

4. Changes to the Service and Prices

Product prices are subject to change at any time without notice.
We reserve the right to modify or discontinue the Service, in whole or in part, at any time, without liability to you.

5. Accuracy of billing and account information

We reserve the right to cancel or limit any order, particularly in the case of multiple orders using the same customer data.

Customers are required to provide accurate, complete and up-to-date information at all times and to correct it immediately if any changes occur.

6. Third-party tools and services

We may provide you with access to third-party tools over which we have no control. Use of these tools is at your own risk.

7. Links to third parties

Our website may contain links to third-party websites. We assume no responsibility for their content. Any transactions with third parties are the sole responsibility of the user and the relevant provider.

8. User comments and contributions

By submitting content (such as feedback, suggestions, or ideas), you grant us a royalty-free, unlimited, worldwide, perpetual right to use, modify, and publish it.

9. Data protection

The transmission of personal data is governed by our privacy policy.

10. Errors and omissions

We reserve the right to correct any errors or inaccuracies on our site, including after an order has been placed.

11. Prohibited Uses

You may not use this site for any illegal, fraudulent, discriminatory, or harmful purpose.

12. Disclaimer

Your use of our site is at your own risk. We do not guarantee uninterrupted or error-free access. Our liability is limited to the extent permitted by law.

13. Compensation

You agree to indemnify and hold us harmless from any third-party claims arising from your violation of these Terms or the rights of a third party.

14. Safeguard clause

If any provision of these Terms is held to be invalid, the other provisions will remain in full force and effect.

15. Resolution

These Terms apply until terminated by either you or us. We may terminate the agreement at any time if you breach these Terms.

16. Applicable law

These Terms and Conditions are governed by and construed in accordance with French law.

17. Contact

For any questions regarding these Terms and Conditions, please contact us:

Email: aurelrow@gmail.com

  • Monday to Friday: 9:00 am to 6:00 pm

  • Saturday: 9:00 – 16:00

  • Sunday: 9:00 – 14:00